Supporting Change Facilitator Guide

The Supporting Change Facilitator Guide is a comprehensive resource for anyone who will lead a face-to-face (in-person or hybrid) change management training program for managers or supervisors. The Facilitation Guide covers everything that is involved when planning and delivering a Supporting Change training session.

The Supporting Change Facilitation Program provides materials to teach five key concepts:

1. 8 Common Reactions to Change – Participants learn about the eight common reactions to change.
2. Three Phases of Change – Participants are introduced to the three phases of change.
3. Handling Reactions to Change – Participants reflect on which reactions to change are most difficult to handle.
4. Supporting Change Strategies – Participants review strategies to support change and how to address negative reactions.
5. Resistance to Change – Participants identify the type of change resistance and choose the best strategies to support change.

To support the learning of these key concepts, the Supporting Change facilitation guide provides the following resources:

• Positive Model Review – The positive model review uses video and written scenarios to help participants learn and digest the course’s key concepts.
• Skill Practice – Facilitators will have just under 2 hours of skill practice facilitation content that they can use to have learners engage in the course content.
• Reinforcement – At the conclusion of the training program, facilitators will be able to introduce and turn on a reinforcement resource that will allow participants to practice what they have learned on their own time.

The Supporting Change Facilitator Guide is designed to be used exclusively with the Supporting Change participant workbook. Vital Learning publishes both the workbook and the facilitation program. This course is one module of a 12-module series titled Leadership Essentials. You can facilitate this course on its own or include it as part of a larger management training series using the other modules.

Who is the Supporting Change Facilitator Guide designed for?

The facilitator guide is designed for anyone who is tasked to deliver and conduct management training. If you are seeking a course that will prepare front-line managers to manage changes their direct reports are experiencing, this course is for you. More than ever before, technology is causing incredible disruption and workforce changes. Managers are crucial in helping front-line employees understand and engage in these changes. This course aims to help managers feel prepared as new changes are rolled out to maintain organizational competitiveness and effectiveness.

What is the length of this course?

The live class is designed to be delivered in under 4 hours.

What is included with the Supporting Change Facilitator Guide?

Upon the successful purchase of this facilitator guide, you will receive the following:

• Scripted leaders guide
• Powerpoint
• Instructions about additional materials needed to run each activity (flip charts, etc.)
• Videos and scripts for skill practice

Participant/Learner Supporting Change workbooks are required to use this course and are sold separately.