When team members are genuinely transparent and honest with one another, they are able to build vulnerability-based trust. Participants will engage in activities that help them define what Trust looks like to them and they will learn about behaviors that will allow them be more vulnerable.

Trust is a prerequisite for addressing the second behavior: mastering conflict. Only team members who trust one another are going to feel comfortable engaging in unfiltered, passionate debate around issues and decisions. This module helps participants define conflict and learn about how they approach conflict based on their personal behavioral styles. The module concludes with ways in which each learner can master conflict.

Like trust, conflict is important because it enables a team to work on the next behavior: achieving commitment. When team members are unwilling to weigh in and share their opinions, there is a high likelihood that they’re not going to commit to a decision that is made. During this module, we will define commitment and review barriers to commitment. Learners will engage in an activity to help them understand how to achieve commitment personally and as a team.

Members of effective teams hold one another accountable, and they don’t rely on the leader to do so. Accountability means the willingness of team members to remind one another when they are not living up to agreed-on performance standards.  During this module, we will help learners understand their personal approach to holding others accountable. They will engage in an activity that shows accountability in action and learn how to embrace accountability.

Truly cohesive teams focus obsessively on the collective results of the entire organization. They are intolerant of actions and behaviors that serve the interests of individuals, but don’t promote the common good. During this module, participants will work on defining what achieved results look like from the team’s perspective. They will engage in an activity that helps them understand their motivators and stressors and how to focus on results.