Five Behaviors™ Online Certification

Based on Patrick Lencioni's New York Times bestseller, The Five Dysfunctions of a Team!

Five Behaviors of a Team Certification

Become certified in the Five Behaviors™

The Five Behaviors training programs are based on Patrick Lencioni’s New York Times bestselling book, The Five Dysfunctions of the Team. The training programs combine Lencioni’s model of effective teamwork with insights from Everything DiSC®.

During this two-week, online certification program, you will dig deeper into Lencioni’s model and become adept in implementing a training workshop that helps teams and individuals become more effective in teamwork. The Five Behaviors certification course is taught by the education team at John Wiley & Sons. The course will help learners:

  • Discover the foundational principles of The Five Behaviors model.
  • Explore the entire Five Behaviors solution portfolio from two perspectives – the learner and the facilitator
  • Learn how to build custom solutions and deliver Five Behaviors experiences
  • Practice facilitation and coaching techniques while receiving feedback in a safe environment
  • Gain ongoing access to Wiley’s online training center, where they can access all the course content and connect with fellow practitioners and Wiley’s education specialists.
Five Behaviors Certification

Here's what to expect:

  • 15 – 18 hours of self-directed, online coursework.
  • 8 hours of instructor-led application-focused learning and discussions.
  • Your own Five Behaviors of a Team and Personal Development report.
  • Access to Patrick Lencioni’s The Five Dysfunctions of a Team ebook
  • Access to online learning resources
  • A final exam
  • Credential of The Five Behaviors Certified Practioner

Five Behaviors Certification: $3,295*

*includes the Five Behaviors facilitation kit ($1,495 value)

Two-Week Online Certification Process

The online Five Behaviors® Certification Course is condensed into two weeks.

Because of the fast-pace, it’s imperative that anyone considering this course is available to join every live class and is able to commit to completing the self-directed work prior to each live session. Below is an outline of what you can expect each day over the two weeks:

Week 1

Day 1

Self-Directed Online Learning

2 - 3 hours

Complete Personal Development Assessment, Funda-mentals of The Behaviors, and Pre-work for Live Session #1.

Day 2

Live Session #1
Attendance Required!

2 hours

Participant experience with Five Behaviors Personal Development Explore Trust & Conflict

Day 3

Self-Directed Online Learning

2 - 3 hours

Deep dive into Personal Development

Prework for Live Session 2.

Day 4

Live Session #2
Attendance Required!

2 - 3 hours

Vulnerability-based trust discussion

Facilitation practice using Personal Development

Day 5

Self-Directed Online Learning

1 - 2 hours

Complete the Five Behaviors Teams assessment

Workshop Project planner

Week 2

Day 8

Self-Directed Online Learning

2 - 3 hours

Explore Team Development and The Everything DiSC model Prework for Live Session #3

Day 9

Live Session #3
Attendance Required!

2 hours

Team Development and DiSC Facilitation practice with meaningful conversations on Trust, Conflict, and Accountability.

Day 10

Self-Directed Online Learning

2 - 3 hours

Ongoing impact with the Five Behaviors Prework for Live Session #4

Day 11

Live Session #4
Attendance Required!

2 - 3 hours

Workshop Project Presentations The power of feedback Course wrap-up & exam information

Day 12

Self-Directed Online Learning

2 - 3 hours

Course Survey Exam opens.
You are required to attend all live sessions to receive your credential!

What's included in your registration fee?

Facilitation Materials

Activities, handouts, videos, a leader's script, and customizable powerpoints - are all included with your registration.

DiSC Admin Account

Included in the Certification cost is access to EPIC, the administrative portal for Everything DiSC, and the Five Behaviors.

Five Dysfunctions of a Team

Included in this program is a copy of The Five Dysfunctions of a Team.

SHRM PDCs

When you complete the Everything DiSC Certification course, you have the ability to earn 20 SHRM PDCs.

Where will the live sessions take place?

Five Behaviors Accreditation

Live, virtual classes on Zoom.

Make sure that you have a stable internet connection and access to: a quiet room, a video camera, headphones, and a microphone for each of the four live sessions.

You can download the Zoom application before the training if you haven’t used it before. We strongly encourage all learners to test Zoom before their first session.

All other coursework will be completed in the online training center.

Upcoming Online Certification Dates:

Online coursework opens on March 7th.

  • Session One: Monday, 3/11, 2:00 pm – 4:00 pm EST 
  • Session Two: Wednesday, 3/13, 2:00 pm – 4:00 pm EST 
  • Session Three: Monday, 3/18, 2:00 pm – 4:00 pm EST 
  • Session Four: Wednesday, 3/20, 2:00 pm – 4:00 pm EST 

Please check the availability of this course before registering. There are limited seats, and we can’t guarantee a seat for you.

Online coursework opens on April 5th.

  • Session One: Tuesday, 4/9, 2:00 pm – 4:00 pm EST 
  • Session Two: Thursday, 4/11, 2:00 pm – 4:00 pm EST 
  • Session Three: Tuesday, 4/16, 2:00 pm – 4:00 pm EST 
  • Session Four: Thursday, 4/18, 2:00 pm – 4:00 pm EST 

Please check the availability of this course before registering. There are limited seats, and we can’t guarantee a seat for you.

Online coursework opens on May 3rd.

  • Session One: Tuesday, 5/7, 11:00 am – 1:00 pm EST 
  • Session Two: Thursday, 5/9 11:00 am – 1:00 pm EST 
  • Session Three: Tuesday, 5/14, 11:00 am – 1:00 pm EST 
  • Session Four: Thursday, 5/16, 11:00 am – 1:00 pm EST 

Please check the availability of this course before registering. There are limited seats, and we can’t guarantee a seat for you.

Online coursework opens on June 3rd.

  • Session One: Tuesday, 6/5, 11:00 am – 1:00 pm EST 
  • Session Two: Thursday, 6/7 11:00 am – 1:00 pm EST 
  • Session Three: Tuesday, 6/12, 11:00 am – 1:00 pm EST 
  • Session Four: Thursday, 6/14, 11:00 am – 1:00 pm EST 

Please check the availability of this course before registering. There are limited seats, and we can’t guarantee a seat for you.

Online coursework opens on August 5th.

  • Session One: Tuesday, 8/7, 10:00 am – 12:00 pm EST 
  • Session Two: Thursday, 8/9, 10:00 am – 12:00 pm EST 
  • Session Three: Tuesday, 8/14, 10:00 am – 12:00 pm EST 
  • Session Four: Thursday, 8/16, 10:00 am – 12:00 pm EST 

Please check the availability of this course before registering. There are limited seats, and we can’t guarantee a seat for you.

Training Schedule

Five Behaviors of a Team Certification

Register Here:

Five Behaviors Certification Frequently Asked Questions (FAQ)

Five Behaviors® Certification prepares facilitators to deliver engaging and impactful Five Behaviors® experiences that help build cohesive teams.

In this two-week immersive experience that combines live, instructor-led sessions with self-guided online learning, participants will:

    • Discover the foundational principles of The Five Behaviors model.

    • Explore the entire Five Behaviors solution portfolio from two perspectives – the learner and the facilitator.

    • Learn how to build custom solutions and deliver Five Behaviors experiences.

    • Practice facilitation and coaching techniques while receiving feedback in a safe environment.

    • Gain ongoing access to Wiley’s online training center, where they can access all the course content and connect with their fellow Practitioners and Wiley’s education specialists. Upon successful completion of the exam, participants will earn the credential of The Five Behaviors® Certified Practitioner.

Five Behaviors Certification is designed for practitioners who facilitate Five Behaviors learning experiences in their organization.

Yes, every participant must own either a Team Development or Personal Development kit. Ownership of a kit helps by adding to the learning experience as the content in the facilitation kit will be referenced. Ownership ensures that participants can immediately apply the concepts and customization upon completion of the course.

No, there will not be a recertification requirement for the Five Behaviors® Certification course.

The Five Behaviors Certification is structured as a two-week, immersive learning experience that combines self-directed online learning modules with live, virtual facilitation sessions. Participants will need to commit to a total of 20 hours over two weeks (10 hours per week). There is a total of four instructor-led live sessions (two hours each) and five self-directed learning modules (~three hours each).

Five Dysfunctions Certification Course

The Five Behaviors Certification is directly related to Patrick Lencioni's book, The Five Dysfunctions of a Team.

Lencioni teamed up with the publisher of Everything DiSC to develop a comprehensive tool that combined an assessment of the team's state and behavioral insights from DiSC. The result was the Five Behaviors training curriculum.

No, although The Five Behaviors course does not provide general facilitator training. Instead, the course is designed to build on those skills as they pertain to The Five Behaviors.

SHRM credential holders can earn 20 professional development credits (PDCs) from the Society for Human Resource Management when they complete the Five Behaviors Certification.

Participants who belong to other professional organizations can request a letter from Wiley that indicates course information, confirmation of course completion, and the number of hours spent on the course. This letter may be used to apply for CEUs at other professional organizations. However, we cannot guarantee the organization will accept your coursework for credit.

  1. The Five Behaviors® Certification course uses Zoom for live sessions. Participants must ensure their computer can interact successfully with this blended learning course by taking the following steps:

    • Laptop, desktop computer, or tablet preferred. Mobile devices are not always compatible with course components.

    • Virtual classroom sessions require working computer speakers and a microphone.

    • A headset is highly encouraged.

    • To ensure the participants receive all course emails, be sure to add the following to your Email Safe Sender list: 

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