Privacy Policy - Return Policy - Security Policy-Terms of Use

Below you will find our policies.  All policies and prices are subject to change without notice. We will attempt to notify our clients/customers of any major price changes, however suggest you keep current on our policies by reviewing this page periodically.

By accessing and browsing our site, you accept, without limitation or qualification, all Terms and Conditions.

 

Exchange & Return Policy

Center for Internal Change, Inc. accepts the return of a purchased item if it is returned to Center for Internal Change, Inc. within 15 days and the product has remained undamaged and is in perfect (new) condition. If the item has been opened or damaged, and/or it is past 15 days of purchase, we will not accept the product for any exchange or refund. If there is a refund a restocking fee will be charged to cover our handling, merchant account fees, restocking and labor of 20% or $15, which ever is more, plus shipping. Online profiles, online assessments or online courses cannot be refunded. If a product is received damaged we will gladly replace it with the same product and cover your return shipping.

New Policy: EPIC credits are now refundable for the price purchased minus a 25% restocking fee. Contact us if you have any questions.

Privacy Policy

 

Effective May 1, 2010 Our Commitment To Privacy Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. The Information We Collect: This notice applies to all information collected or submitted on the all websites owned by Center for Internal Change, Inc., including internalchange.com, onlinediscprofile.com, and epiccredits.com. On some pages, you can order products, make requests, and register to receive materials. However only on secured https pages will you be asked for personal information such as:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

On these secured https pages, you can submit information about other people. For example, if you order a product online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Phone Number

The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. Online orders are processed through a secured online shopping cart from 1shoppingcart.com a company owned by web.com. Credit cards are all process through secure gateways and merchant account. We use Authorize.net and Paypal Merchant Services. Each of the companies mentioned in this paragraph has their own privacy statement or policy. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. When access code or EPIC Credits are purchased or when an EPIC account is created we must provide Inscape Publishing with the provided information required to send access codes or EPIC Credits to our clients/Customers or to setup an EPIC account. Inscape’s privacy policy The EPIC Administrator site (https://admin.inscape-epic.com) and EPIC Respondent site (https://www.inscape-epic.com/default.aspx) have received data privacy certification from the TRUSTe® Privacy Program. Companies that display the TRUSTe seal on their Web site’s privacy policy comply with the highest standards for protecting personal information. Inscape Publishing also complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union. Inscape Publishing’s Data Privacy Policy can be found at: https://www.inscape-epic.com/dataprivacy_popup.aspx?ac=&lang=1 You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. Once or twice a year we may send out a general email, that you be opt-out of. This would generally bring to your attention a new product or price increase.We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Your information is never sold, traded or rented to any outside parties.Our Commitment To Data SecurityTo prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. How To Contact Us Should you have other questions or concerns about these privacy policies, please call us at 847-906-DISC or send us an email at privacy@internalchange.com. Center for Internal Change, Inc. is an authorized distributor for Inscape Publishing and can not be held liable for anything that Inscape Publishing does. If there ever should be an issue relating to Inscape Publishing use of data within the EPIC Account please contact Inscape directly.

Trademark and copyright information.

DiSC® is a registered trademark of Everything DiSC,, a Wiley company, formerly Inscape Publishing, Carlson Learning Company, Performax (also known as the DiSC Classic Profile DISC Assessment or disc styles profile, dics , disc online profile, survey or profiling System, the disc inventory, disc profile, Carlson Learning Profile, personality profile test, questionnaire, disc behavioral assessment, or instrument). The following are trademarked by Inscape Publishing: Personal Profile System, Adventures in Attitudes, Biblical DISC, Discovering Diversity Profile, Time Mastery Profile, I-Sight, Personal Development Profile, Everything DiSC, Work of Leaders, Personal Learning Insights Profile, or the Personal Listening Profile, and Personal Profile Preview. Center for Internal Change, Inc is an authorized distributor of Inscape Publishing, Inc. and is not legally responsible for the content or accuracy of any products on this site including, but not limited to products by Inscape Publishing, Inc., their strategic partners, CRK Interactive, Inc. or other products sold on this site in a distributor or associate capacity. Center for Internal Change, Inc.is not responsible for the use or application of these products by purchasers or end users. Center for Internal Change, Center for Internal Change, Inc., Creating Change Through Self-Empowerment, internalchange, and InternalChange.com are all trademarks of Center for Internal Change, Inc.

 

Price Policy

 

Prices and product availability is subject to change without notice. We will make every effort to provide at least 60 days notice.

 

EPIC Account and EPIC Credit Policies

 

EPIC credits never expire. Unused access codes may be deactivated or reclaimed after two years if not used. We will attempt to contact you by email prior to unassigning unused access codes. If you do want to use the access codes after they have been unassigned we will reissue new assess codes to you at no charge.

In some cases we will refund unused EPIC credits for a 25% restocking fee. Contact us if you have any questions. 

 

Terms of Use

 

No advice or information, whether oral or written, obtained by you from Center for Internal Change, Inc and its websites and employees or from our offerings and services shall create any warranty not expressly stated in the terms below.

Although the information and assessments contained on the Center for Internal Change, Inc owned websites have been generated from sources believed to be reliable, Center for Internal Change, Inc and its websites and assigns, makes no guarantee, representation, assurance or warranty, express or implied, as to, and assumes no responsibility for the correctness, sufficiency or completeness of such information or answers or of the scoring of profiles, assessments, surveys, or tests contained herein.

ALL PROFILES AND REPORTS ARE PRESENTED IN AN “AS IS” CONDITION AND ANY WARRANTIES FOR FITNESS OF PURPOSE OF MERCHANTABILITY ARE HEREBY EXPRESSLY DISCLAIMED.

DISCLAIMER OF WARRANTIES

Center for Internal Change, Inc and its websites function soley as authorized partners and distributors and are not the publishing or creator of the produces sold on this site and therefore will not be held liable for any issues caused by the purchase, use, interpretations or interactions with any products, websites, trainings or certifications offered by or through Everything DiSC, a Wiley brand and Wiley. We are not responsible for how our offerings are used or interpreted. We function soley as a distributor of Everything DiSC, a Wiley brand’s products and certification. Center for Internal Change, Inc. is not responsible or liable for the functioning or availbitly for EPIC account (Electronic Profile Information Center) nor any of the assessments, profile, or reports and data accessed on https://admin.inscape-epic.com. Center for Internal Change, Inc. can not be held liable of any data stored on any of the hardward used or owned by Everything DiSC and Wiley. Your use of the service is at your sole risk. The service is provided on an “as is” and “as available” basis. Center for Internal Change, Inc and its websites expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

The products offered on our sites are not intended to be used as predictive tool for success in employment or in a particular job classification. Nor are they intended for use as a guaranty or warranty of success in relating, working, behaving.

THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING BEHAVIORAL STYLE ASSESSMENTS AND SUPPORTING MATERIAL, INCLUDING BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR PARTICULAR USE OR WITH RESPECT TO THE ACCURACY, COMPLETENESS, OPERABILITY, OR USEFULNESS OF PROFILES AND REPORTS OR THE RESULTS THEREOF. ANY PRODUCT AND SERVICES OFFERED RELATING TO WILY, EVERYTHING DISC INCLUDING GENERATING ASSESSMENT RESULT OR REPORT ARE CONTINGENT OUN WILY MAINTAINING CENTER FOR INTERNAL CHANGE, INC. AS AN AUTHORIZED PARTNER AND/OR DISTRIBUTOR. IF WILY AT ANY TIME TERMINATES ITS AGREEMENT WITH AND/OR THE PARTNERSHIP/DISTRIBUTORSHIP OF CENTER FOR INTERNAL CHANGE, INC. THEN CENTER FOR INTERNAL CHANGE, INC. WILL NOT BE HELD LIABLE FOR ANY WORK IN PROGRESS, AGREEMENTS OR CONTRACTS THAT WILL BE LEFT UNFULFILLED.

Center for Internal Change, Inc and its websites makes no warranty that (1) our offerings will meet your requirements, (2) our service will be uninterrupted, timely, secure, or error-free, (3) the results of Everything DiSC and Wiley products and services will be accurate or reliable, (4) the quality of any products, services, information, or other material purchased or obtained by you through use will meet your expectations, and (5) any errors in the software or websites will be corrected or accurate.

Any materials downloaded or otherwise obtained through the use of our and Wiley owned sites is done at your own discretion and risk and by doing so you agree to take solely responsible for any damage to your computer system or loss of data that results from the download of any such materials.

No advice or information, whether oral or written, obtained by you from Center for Internal Change, Inc and its websites or through or from our offerings and services shall create any warranty not expressly stated in these terms.

LIMITATION OF LIABILITY

You assume full responsibility. Center for Internal Change, Inc. and its owners, officers, and board, shall not be liable for, (i) your use and application of profiles, reports or assessments, (ii) the adequacy, accuracy, interpretation or usefulness of profiles or assessments, and (iii) the results or information developed from your use or application of profiles or assessments. You waive any claim or rights of recourse on account of claims against Center for Internal Change, Inc and its websites , and its owners, officers, and board, either in your own right or on account of claims against Center for Internal Change, Inc and its websites, and its owners, officers, and board by third parties. You shall indemnify and hold Center for Internal Change, Inc and its websites, and its owners, officers, and board, harmless against any claims, liabilities, demands or suits of third parties. The foregoing waiver and indemnity shall apply to any claims, rights of recourse, liability, demand or suit for personal injury, property damage, or any other damage, loss or liability, directly or indirectly arising out of, resulting from or in any way web sites’ assessments or information, or the use, application, adequacy, accuracy, interpretation, usefulness, information, or management, or the results or information developed from any use or application of profiles, assessments, or other information, and whether based on contract obligation, tort liability (including negligence) or otherwise. In no event will Center for Internal Change, Inc and its owners, officers, and board, be liable for any lost profits or other consequential damages, or for any claim against you by a third party, even if Center for Internal Change, Inc and its websites, and its owners, officers, and board, has been advised of the possibility of such damages.

Center for Internal Change, Inc and its websites, and its owners, officers, and board, shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.

Center for Internal Change, Inc. is an Authorized Partner of Everything DiSC, a Wiley brand. Wily has the right to terminate for convenience or for any other reason any Partner with 30 day notice. As such Center for Internal Change, Inc. shall not be liable or responsible for any outstanding work, services or contract resulting for Wiley’s actions.

Terms of Use

All claims arising out of the use of this site shall be governed by applicable laws and users of this site hereby irrevocably submit to the jurisdiction of the state of incorporation, and agree to initiate and prosecute any and all claims that may be brought against Center for Internal Change, Inc and its websites and assigns, and irrevocably waive any objection they may now or hereafter have as to the venue of suits or that such Courts are an inconvenient forum. Users of this site further agree that Center for Internal Change, Inc and its websites and assigns shall not be responsible or liable to users or any other person as successor, assignee or third party beneficiary of users for indirect, punitive, exemplary, special or consequential damages which may be alleged as resulting, directly or indirectly, from the use of this site.

These Terms and Conditions, copyright notices, legal notice, business policies, privacy security statements, are governed by the internal substantive laws of the state of incorporation of Center for Internal Change, Inc and its websites , without respect to its conflict of the laws’ principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions, expressed or implied, shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

In no event shall Center for Internal Change, Inc. and assigns be liable for any damages (including, without limitation, lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the Site or the Content whether based on warranty, contract, tort or any other legal theory, and whether or not Center for Internal Change, Inc and its websites is advised of the possibility of such damages. Center for Internal Change, Inc shall be liable only to the extent of actual damages incurred by you, not to exceed U.S. $1.00. Center for Internal Change, Inc and its websites is not liable for any personal injury, including death, caused by your use or misuse of it’s websites and their content.

INDEMNITY

Center for Internal Change, Inc and its websites , and its owners, sub-contractors, and employees, are indemnified from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of content, posted to or transmitted through any Center for Internal Change, Inc and its websites web site, the use of our web sites, a violation of our Terms of Use, or a violation of any rights of another.

You agree to defend, indemnify and hold Center for Internal Change, Inc and its websites and its employees harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.

COMPLETE AGREEMENT

Except as expressly provided elsewhere on the websites owned by Center for Internal Change, Inc. these Terms and Conditions, Policies, Security & Privacy Statements, Legal and Copyright Notices, constitute the entire agreement between you and Center for Internal Change, Inc and its websites with respect to the use of the Site and Content.

Center for Internal Change, Inc and its websites may at any time revise these Terms and Conditions, Legal Notices, Statements, Policies & Practices, by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current documents and postings to which you are bound.
Center for Internal Change, Inc and its websites reserves the right to refuse service to anyone without stating the reason.