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Essential Skills of Communication Facilitator Guide


Essential Skills of Communication Facilitator Guide

The Essential Skills of Communication Facilitator Guide is a comprehensive resource for anyone who will lead a face-to-face (in-person or hybrid) performance goal-setting training program for managers or supervisors. The Facilitation Guide covers everything that is involved when planning and delivering Essential Skills of Communication training sessions.

The Essential Skills of Communication Facilitation Program provides materials to teach five key concepts:

  1. Empowering Leadership Communication – Participants learn the importance of interpersonal communication and engage in a case study that classifies behaviors that promote open communication.
  2. Clear and Concise Communication – Participants engage in activities to learn how to engage in clear and concise communication
  3. Messages Designed for the Team – Participants are introduced and engage in activities around the idea of how effective leaders possess and act on their awareness of team members’ interests.
  4. Listen to Communicate – Listening is more than just hearing. Participants engage in activities that help them understand this concept.
  5. Nonverbal Communication – Participants learn how to train themselves to deliver nonverbal communication that is in agreement with what they are verbally communicating.

To support the learning of these key concepts, the Essential Skills of Communication facilitation guide provides the following resources:

  • Skill Practice – Facilitators will have just under 2 hours of skill practice facilitation content that they can use to have learners engage in the course content.
  • Reinforcement – At the conclusion of the training program, facilitators will be able to introduce and turn on a reinforcement resource that will allow participants to practice what they have learned on their own time.

The Essential Skills of Communication Facilitator Guide is designed to be used exclusively with the Essential Skills of Communication participant workbook. Vital Learning publishes both the workbook and the facilitation program. This course is one module of a 12-module series titled Leadership Essentials. You can facilitate this course on its own or include it as part of a larger management training series using the other modules.

Who is the Essential Skills of Communication Facilitator Guide designed for?

The facilitator guide is designed for anyone who is tasked to deliver and conduct management training. If you are seeking a course that will help front-line managers develop better communication skills, this course is for you. Poor communication is cited as a major cause of poor performance among teams and organizations. By helping front-line managers develop better communication skills, organizations can become more effective in how they deliver organizational messages and improve in the work that they do.

What is the length of this course?

The live class is designed to be delivered in under 4 hours.

What is included in the Essential Skills of Communication Facilitator Guide?

Upon the successful purchase of this facilitator guide, you will receive the following:

  • Scripted leaders guide
  • Powerpoint
  • Instructions about additional materials needed to run each activity (flip charts, etc.)
  • Videos and scripts for skill practice

Participant/Learner Essential Skills of Communication  workbooks are required to use this course and are sold separately.