Management Training: Providing Performance Feedback

Providing Performance Feedback is a 4-hour management training course that teaches participants how to provide performance feedback to their team members effectively. The course covers topics such as the performance improvement flowchart, the case of M.J. Surratt, giving effective verbal performance feedback, and writing performance feedback. The course also includes exercises, videos, and skill practice to help participants apply their learned skills.

Here is a more detailed breakdown of Providing Performance Feedback:

• Key Concepts: Learners are introduced to the performance improvement flowchart that team leaders can use to identify and address performance gaps.
• Giving Effective Verbal Performance Feedback: Participants learn how to give effective verbal performance feedback that focuses on facts and behaviors rather than attitudes or opinions.
• Writing Performance Feedback: This section teaches participants how to write S.M.A.R.T. performance feedback that is specific, measurable, and actionable.
• Skill Points: This section introduces Skill Points, which are a set of tools that can help participants provide performance feedback.
• Foundational Skills: This section covers the foundational skills that participants need to use Skill Points effectively.
• Skill Practice: This section provides participants with an opportunity to practice using Skill Points in a variety of scenarios.
• Reinforcement: This section discusses how participants can continue to develop and apply the skills learned in the course.

Providing Performance Feedback is published by Vital Learning. It is a single module of a 12-module course called the Leadership Essential Series. This course can be used on it’s own or it can be part of a larger management development training program.

Who Should Take the Providing Performance Feedback Course?

This course is ideal for managers and supervisors who want to improve their ability to provide performance feedback or who have been identified as needing to improve in this area. This course can be used within a new management development program or as a continuing education course.

What is the length of this course?

The live class is designed to be delivered in under 4 hours. The Hybrid and Online version length will vary depending on how long it takes the learner to complete their self-paced work.

How Is This Management Training Delivered?

This course is available in the following formats:

Requirements for teaching this training program:

The live class version (face-to-face /in-person/hybrid formats) has a few requirements:

• • The facilitator must purchase and use the Providing Performance Feedback facilitator guide.
  • Classes must have a minimum of 9 managers and a maximum of 21 participants.