Delegating

Delegating

 Do any of these excuses sound familiar?

  1. I can do it better myself
  2. I can do it quicker myself
  3. Someone else will screw it up
  4. I will take too much hand-holding, I might as well just do it myself
  5. I do not have anyone that can do it
  6. I do not want to overload my team with my work

It’s a great list of reasons and they all have truth in them. However, the job of a leader is to develop the potential of each team member. Yet, according to Professor Thomas Dee of Stanford University it one of most underutilized and undeveloped management capabilities. This course addresses the attitudinal side of delegation, and provides a clear process while developing needed skills. Supervisors develop a delegation strategy that they can immediately implement back on the job.

  • Delivery Methods: Classroom, online or blended
    Timing: 4 hours and 45 minutes including 30 minutes of suggested breaks.
  • Custom Versions: Office, Industrial and Healthcare included in each facilitator kit.
  • Class Size: 8-21
  • College Credit: All of Vital Learnings courses are pre-approved for college level credit.
  • Online Timing: on average, learners spend 60 minutes 
  • LMS: All courses are SCORM compliant. Hosted through your LMS or ours
  • Intended audience: First line supervisors, team leaders, managers
  • Reinforcement: two kinds are build into each module
  • Certification: There is no requirement. 
  • Train-the-trainer: on-demand TTT’s available for all modules.
  •  

Course Objectives:

  • Understand the role of delegation in time management, resource utilization, job satisfaction and overall team productivity.
  • Use the delegation process to determine which tasks to delegate to team members.
  • Use the delegation process to decide the best team member to assign the delegated task.
  • Establish the team member’s responsibility and authority for the delegated task, creating a framework for accountability and personal growth.
  • Use the Delegating Skill Points to plan and conduct a meeting with your team member.

Skill Points:

  1. Open: Explain what you would like the team member to do and why.
  2. Clarify: Detail the responsibility and the specific tasks required.
  3. Seek/Share: Discuss the team member’s thoughts about the task and identify potential barriers or issues.
  4. Agree: Establish a plan for the team member to assume responsibility for the task.
  5. Close: Express your confidence in the team member’s ability to succeed with their new responsibility.
“During the merger of Konica and Minolta, this training assisted in the unification of the service managers because they were using and supporting the same type of leadership and communication skills, allowing them to build stronger, professional working relationships.”
Laurie Dillon
Education Specialist at Konica Minolta

Check out these samples:

View Demo Workbook
Sample of Trouble Shooting Guide

For the Facilitator

For the Participant

  • Facilitator kits- everything needed to facilitate this course
  • On-demand train-the-trainer with tips, best practices, enhancements and alternate ways to deliver activities
  • Facilitator level access to the Vital Hub- jogger card templates, trouble shooting guides, reproducible worksheets and more
  • Participant workbook – in digital or print versions
  • 48 Hour reinforcement tool – reinforces what’s been learned in first 48 hours following training
  • Vital Boost- six weeks of reinforcement questions with a leaderboard to compare scores
  • Participant level access to tools in the Vital Hub such as reproducible worksheets to put what has been learned into practice and trouble shooting guides that cover barriers that may occur when practicing skills with strategies

 

Applications for this course:

Link back to DiSC in this course:

  1. Brand new team leader or supervisor, or lower level manager.
  2. Team leaders, supervisors, managers who have missed basic supervisory training along the way.
  3. Team leaders who are experience frequent turnover, conflict on their teams, lawsuits, or any issues that requires them to call upon HR to their team.
  4. A great number of issues team leaders bring to HR are due to a lack of basic supervisory skills. If you want to reduce the time HR is spending doing the work of the supervisor, the Leadership Essential Series is a perfect choice.
  5. If your organization has previously introduced DiSC to supervisors, it can become a thread through these courses. It can also be brought into the skill practice in each course.
 

Skill Practice – “Skill Practice #2”

    • Add a layer of complication by assigning DiSC profiles and asking the team leader to keep the profile of the team member in mind during the discussion. During the debrief, discuss how the DiSC profile of the team member impacts how the team member approaches the discussion.

Course Outline

Class introduction

  • Open the course
  • I have a lot to do! activity

Key Concepts

  • You do what? The Delegating template
  • What to delegate
  • Delegation poker- choosing delegation authority
  • To whom can I delegate?

Skill Points

  • Introduction to the skill points
  • What would you say?

Foundational Skills

  • Overcoming obsticals

Positive model

  • Introduce positive model
  • Positive model video

Skill Practice

  • Skill Practice #1 Preparation
  • Skill Practice #1 Coaching
  • Skill Practice #1
  • Skill Practice #1 Feedback
  • Skill Practice #2 Preparation & Coaching
  • Skill Practice #2
  • Skill Practice #2 Feedback
  • Skill practice debrief

Reinforcement

  • 48 hour reinforcement
  • Vital Boost

Summary

  • Review achievement path
  • Close the class
 
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