For an organization to be agile and adapt quickly to changes and needs, a feedback culture is essential.
This begins with the effective modeling by leaders. When applied with skill, employees are able to see feedback as an essential ingredient to their team’s win.
Employees want to know if they are on track. Feedback is a gift that moves teams to places they would not get to otherwise, and the highest performing teams have a feedback culture. Providing Performance Feedback gives leaders the skills to utilize feedback to become more agile and more successful in achieving and exceeding their goals.
Providing Performance Feedback teaches skills that can be used in the formal performance appraisal but even more important, during the manager’s daily practice, so team members know how they are doing and can make adjustments as needed. In this course team leaders will learn:
- Identify when to provide performance feedback to the team member.
- Use observable behaviors, facts, and data to support your performance feedback.
- Provide S.M.A.R.T. performance feedback (specific, measurable, attainable, results-oriented, and time-framed).
- Use positive feedback to motivate team members.
- Involve the team member in the evaluation and discussion of his/her performance.
- Use the Providing Performance Feedback Skill Points to plan and conduct a meeting with your team member.
In-person, Online or Blended learning options
Are you a new manager looking to learn how to effectively provide performance feedback? Perhaps you are an HR professional looking to bolster your organization’s leadership development program by teaching how to Provide Performance Feedback. This course fits both training needs because it is available in multiple formats.
What does the course cost?
The pricing below is for a single workbook or single online course credit for one leader.
Education pricing is available for workforce development programs through local colleges. Organizations that have 25 or more managers are able to purchase a subscription to the full course. Please email us for details.
Online Training $49
Self-paced online course. Includes free follow-up resources.
Classroom Training $54
Physical paperback workbook for one leader. Includes free follow-up resources.
Blended Learning $70
Includes a physical workbook and online coursework for one leader. Includes free follow-up resources.
Free and engaging follow-up training
Regardless of the training option that you choose, you will receive access to follow-up tools that will help leaders retain and apply what they learn. The tools range from printable handouts that leaders will use as a guide as they apply what they learned on the job.
- On-the-job guide – leaders will be able to review key points that will help them during their day-to-day responsibilities as managers.
- Follow-up activities – All courses include 6-weeks of micro-learning activities. These activities are used as competitions when the training is used in a group learning format.
Frequently Asked Questions
Supervisors, team leaders, and managers. If you or your organization have a position that oversees direct reports and is responsible for them, this course is for you.
Individuals in this position don’t need to be new to the position. This course work is for all managers and supervisors.
There are separate facilitation materials which include a leader’s guide and powerpoints that trainers and coaches can use to conduct this training.
If your organization doesn’t have access to a trainer, we are able to conduct or recommend someone to run the training.
In-person/blended learning classes: We recommend hosting these classes with 9-21 participants.
If your organization has too few supervisors or managers, we recommend using the online training.
The classroom or blended learning options use facilitation materials and a leader’s guide so any corporate trainer or consultant is able to buy the materials and use them immediately.
We provide on-demand train-the-trainers to help facilitators and trainers learn the course work. We are also available to answer questions about the course and its application.
The length of the course depends on which format you use:
- In-person, classroom training takes 4-5 hours
- Online training takes 1-2 hours
- Blended Training takes 2-3 hours
All options include 6-weeks of follow-up, micro-learning activities.
Yes! All Leadership Essential courses are SCORM compliant.
If your organization doesn’t have an LMS, we can provide LMS access as a way for you to track which courses your leaders use.
The courses are tailored for office, industrial, and healthcare settings. However, the skills that are covered are the same across these different settings.
Yes! The publisher of this course has partnered with the University of Phoenix and the courses are accredited.
Are You Ready To Start?
Try our pilot package: Buy 20 workbooks and get a free facilitation kit.