Because of the amount of work required to prepare for our online courses, cancellations made less than 7 calendar days prior to the course open date will not be eligible for a refund.*

*We can not accept returns on opened or registered facilitation kits included with your online course. If you cancel your course but have already registered a facilitation kit, the cost will be deducted from your refund. You will be responsible for shipping costs to return any unused materials.

We do our best to accommodate changing schedules. If you discover that you are unable to make your required live session dates, please contact us at least two days prior to your orientation to switch courses. Course changes made less than two days in advance will be charged a $275 course change fee.

Center for Internal Change accepts returns on certain products.

Orders must have been placed through Center for Internal Change or The Team Approach to be eligible for a refund.

Physical Products: Center for Internal Change accepts the return of a physical item (books, paper profiles, etc.) if it is returned within 30 days and the product has remained undamaged and is in perfect (new) condition. If the item has been opened or damaged, and/or it is past 30 days of purchase, we reserve the right to not accept the product for any exchange or refund.

If a refund is issued, a restocking fee may be applied to cover our handling, merchant account fees, restocking, plus shipping. Please email us to request a return of physical products at [email protected].

If a product is received damaged, we will gladly replace it with the same product and cover your return shipping.

Online Products: Certain online profiles and assessments may be refunded within 30 days if they are unused. In some cases, we will accept returns of unused EPIC credits minus a 25% restocking fee.

Please see our online course cancellation policy for details on cancelling your registration to one of our classes.

**We do NOT accept any returns for the following products:**

• Products listed as being special order or discontinued.
• Specially requested un-branded materials, such as DiSC Classic Paper profiles.
  
• Electronic meters for PXT Select and CheckPoint 360.
• Completed online assessments.
• All facilitation kits.

Prices and product availability is subject to change without notice. We will make every effort to provide at least 60 days notice.

EPIC credits never expire. Unused access codes may be deactivated or reclaimed after two years if not used. We will attempt to contact you by email prior to unassigning unused access codes. If you do want to use the access codes after they have been unassigned we will reissue new assess codes to you at no charge.

In some cases we will refund unused EPIC credits for a 25% restocking fee. Contact us if you have any questions. 

PRIVACY POLICY

Effective Date: 01/08/2026

Your privacy is critically important to us. At The TEAM Approach, Inc. (“TEAM Approach,” “We,” or “Us”), we are thoughtful about the Personal Information we ask you to provide and the Personal Information that we collect about you through the operation of our services.

To better protect your privacy, we provide this Privacy Policy explaining our online information practices and the choices you can make about how your information is collected and used (“Privacy Policy”).

This Privacy Policy describes the types of information we may collect or you may provide when you access or visit websites or services owned or operated by TEAM Approach, including teamapproach.com, internalchange.com, onlinediscprofile.com, onlinepersonalityassessments.com, and epiccredits.com(collectively, the “Services”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to the information we collect:

• Through the Services,
• In email, text, and other electronic communications between you and the Services,
• Over the phone, offline, or through other means,
• From third-party sources,
• From job applicants, employees, and independent contractors of TEAM Approach if you are located in California.

This Privacy Policy does not apply to information that:

• You provide to, or is collected by, any application or content that may link to or be accessible from or through the Services if that application or content is not owned or operated by TEAM Approach.
• You provide to, or is collected by, any third party not on our behalf.
• Is collected by us about job applicants, employees, or independent contractors located outside of California.

Third parties with whom we do business – including service providers, business partners, subsidiaries, and affiliates – may have their own privacy policies that address their own practices for collecting, processing, and disclosing Personal Information.  We encourage you to read the respective privacy policies of these third parties before providing information to them on or through their platforms or services. 

Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Information and how we will treat it. Please note that this Policy does not apply to any of our assessment products available on our Services, as these have a separate privacy policy. By accessing and using the Services, you agree to this Privacy Policy.

Information We Collect

We collect several types of information when you visit or access our Services, including information:

• Which personally identifies, relates to, or describes, directly or indirectly, you or your household, such as name, postal address, email address, telephone number, job title, employer, or any other identifier by which you may be contacted online or offline (“Personal Information”);
• That is about you but individually does not identify you;
• About your internet connection, the equipment you use to access the Services, and usage details;
• Financial information, such a billing and payment information that includes credit and debit card information that may be required when making a purchase through the Services.
  • Online payment transactions for products and services sold on TEAM Approach Services are processed by Fiserv, our third-party payment processor. Fiserv’s Privacy Policy and Terms of Service may also apply to the use and disclosure of your financial information. In the future, we may add additional third-party payment processors through which your payments may be processed.
  • We use Authorize.net as our merchant payment gateway to facilitate your purchases and transactions. Authorize.net’s Privacy Policy and Terms of Use may apply to the use and disclosure of your financial information.
• Account Information, such as Personal Information and a password to create a user account that may be required when making a purchase, registering for an online credential course or receiving a training course through the Services.
  • To access Everything DiSC® and the Five Behaviors™ assessments, you may be asked to create an account through the Electronic Profile Information Center (“EPIC”) account, a third-party platform owned and managed by John Wiley & Sons, Inc. (“Wiley”). Your account information may be subject to Wiley’s Privacy Policy and Terms of Use.
  • To access DISC Basic, EIQ, and Motivator assessments, you may be asked to create an account through our platform, onlinepersonalityassessments.com. Your account information is stored by Assessments 24×7, a third-party software and storage provider. Assessment 24×7’s Privacy Policy and Terms of Use may apply to the use and disclosure of your account information.

Information You Provide to Us

We collect information that you provide to us directly.  When you access or use the Services, we may ask you to provide information that includes:

• Information that you provide by filling in forms on our Services. This includes information provided at the time of creating an account, making a purchase, or signing up for our emails and promotions. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Services.
• Records and copies of your correspondence (including email addresses) if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you conduct through our Services and of the fulfillment of your orders.
• Your search queries on the Services.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Services, or transmitted to other users of the Services or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.

Information We Collect Automatically Through Data Collection Technologies

As you navigate through and interact with our Services, we may collect some information automatically through automatic data collection technologies to collect certain information about your device, browsing actions, and patterns, including:

• Details of your visits to our Services, including traffic data, logs, and other communication data and the resources that you access and use on the Services.
• Information about your device and internet connection, including your IP address, operating system, device identifiers, and browser type.
• Information about your and your device’s approximate location, derived from your device’s IP address.

The information we collect automatically may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Services and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Services according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Services.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed in the storage of your device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.
• Web beacons. Pages of our Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain content on the Services and verifying system and server integrity.
• Google Analytics. We use Google Analytics to optimize our Services based on the traffic we receive and assist with marketing. To learn more about Google Analytics, including options for opting out and/or managing the ads you may see online please visit: https://policies.google.com/technologies/partner-sites
• Session replay tools.We may use session replay tools to better understand our users’ needs and to optimize the Services. Session replay helps us better understand our users’ experience, including how much time they spend on which pages, which links they choose to click, what users do and do not like, etc.  Some session replay tools may allow us to visually represent where users click, move, and scroll on our Services.  This type of technology enables us to build and maintain our Services with user feedback. Session replay tools may use cookies and other technologies to collect data on our users’ behavior and their devices.

 Information We Collect from Other Sources

We may also get information about you from other sources. For example:

• Third-Party Login: If you create or log in to your account through another service (like Google), we will receive associated login information (e.g., a connection-token, your username, your email address)

The information we receive depends on which services you use or authorize and what options are available. You should review the third parties’ respective privacy policies for more information on how and what Personal Information they may share with us.

Third-Party Use of Cookies

Some content or applications, including advertisements, on the Services are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our Services. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How and Why We Use Information

Purposes for Using Information

We may use information that we collect about you or that you provide to us, including any Personal Information:

• To present our Services and its content to you. For example, to allow you to view, browse, and learn more about the assessments, certification courses, or training programs.
• To provide you with information, products, or services that you request from us. For example, to provide you with access to the assessments, the certification course, or training programs.
• To produce a personal assessment report. For example, to determine your unique profile based on your responses to a personality assessment.
• To process your transactions, orders, and registrations. For example, to fulfill your product orders or ensure that you can access your certification courses or training programs.
• To ensure quality, maintain safety, and improve our Services. For example, by providing automatic upgrades and new versions of our Services. Or, for example, by monitoring and analyzing how users interact with our Services so we can create new features that we think our users will enjoy and that will help them create and manage websites more efficiently or make our Services easier to use.
• To place and manage ads in our advertising program. For example, to place ads on some of our own Services as part of our advertising program, and understand ad performance.
• To market our Services and measure, gauge, and improve the effectiveness of our marketing. For example, by targeting our marketing messages to groups of our users (like those who have a particular plan with us or have been users for a certain length of time), advertising our Services, analyzing the results of our marketing campaigns (like how many people purchased a paid plan after receiving a marketing message), and understanding and forecasting user retention.
• To market other products and services that we think may be of interest to you. For example, products and services of our affiliates, partners, and other third parties.
• To protect our Services, our users, and the public. For example, by detecting security incidents; detecting and protecting against malicious, deceptive, fraudulent, or illegal activity; fighting spam; complying with our legal obligations; and protecting the rights and property of TEAM Approach and others, which may result in us, for example, declining a transaction or terminating Services.
• To fix problems with our Services. For example, by monitoring, debugging, repairing, and preventing issues.
• To customize the user experience. For example, to personalize your experience by serving you relevant notifications and advertisements for our Services.
• To communicate with you. For example, by emailing you to ask for your feedback, share tips for getting the most out of our products, or keep you up to date on TEAM Approach; texting you to verify your payment; or calling you to share offers and promotions that we think will be of interest to you. If you do not want to hear from us, you can opt out of marketing communications at any time. If you opt out, we will still send you important updates relating to your account, such as to notify you about your account, including expiration and renewal notices, or to notify you about changes to our Services or any products we provide through it.
• To allow you to participate in interactive features on our Services. For example, to allow you access to your training and course materials.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

Legal Bases for Collecting and Using Information

If you are located in the European Union, TEAM Approach’s legal basis for processing personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it. TEAM Approach may process your Personal Information because:

1. The use is necessary in order to fulfill our commitments to you under the applicable terms of service or other agreements with you or is necessary to administer your account — for example, in order to enable access to our website on your device or charge you for a product or service; or
2. The use is necessary for compliance with a legal obligation; or
3. We have a legitimate interest in using your information — for example, to provide and update our Services; to improve our Services so that we can offer you an even better user experience; to safeguard our Services; to communicate with you; to measure, gauge, and improve the effectiveness of our advertising; and to understand our user retention and attrition; to monitor and prevent any problems with our Services; and to personalize your experience.

Disclosure of Your Information

How We Share Information

We may disclose information about you in limited circumstances and with appropriate safeguards on your privacy.

• Subsidiaries and independent contractors: We may disclose information about you to our subsidiaries and independent contractors who need the information to help us provide our Services or process the information on our behalf. We require our subsidiaries and independent contractors to follow this Privacy Policy for any Personal Information that we share with them.
• Third-party vendors: We may share information about you with third-party vendors who need the information in order to provide their services to us, or to provide their services to you. This includes vendors that help us provide our Services to you; and companies that make products available on our websites, who may need information about you in order to, for example, provide technical or other support services to you. We require vendors to agree to privacy commitments consistent with the protections described in this Privacy Policy in order to share personal information with them. 
• Third-party marketing and advertising services: We may share information about you with third-party marketers and advertisers who use the information to assist us with our marketing efforts (e.g., by providing tools for identifying a specific marketing target group or improving our marketing campaigns, and by placing ads to market our services); those that help us understand and enhance our Services (like analytics providers); those that make tools to help us run our operations (like programs that help us with task management, scheduling, word processing, email and other communications, and collaboration among our teams) if you have not opted out of these disclosures.
• Legal and regulatory requirements: We may disclose information about you in response to a subpoena, court order, or other governmental request. 
• Business transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that The TEAM Approach, Inc. goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred to or acquired by a third party.
• With your consent: We may share and disclose information with your consent or at your direction. 
• Aggregated or de-identified information: We may share information that has been aggregated or de-identified, so that it can no longer reasonably be used to identify you. For instance, we may publish aggregate statistics about the use and users of our Services or share a hashed version of your email address to facilitate customized ad campaigns on other platforms.
• Published support requests: If you send us a request for assistance (for example, via a support email or one of our other feedback mechanisms), we reserve the right to publish that request in order to clarify or respond to your request, or to help us support other users.

We have a long-standing policy that we do not sell our users’ data. We aren’t a data broker, we don’t sell your Personal Information to data brokers, and we don’t sell your information to other companies that want to spam you with marketing emails. We may share Personal Information with our affiliates in exchange for the marketing of our products and services to their customers. This may be a considered a “sale” in certain jurisdictions. The categories of Personal Information we share may include:

• Identifiers such as your name, email address, and telephone number; or
• Internet or network activity.

How Long We Retain Personal Information

Unless you specifically ask us to delete your Personal Information, we retain your Personal Information for as long as it is necessary to provide you with the products and services you expect and require from us and to successfully run our business and operations. We may be required to maintain your Personal Information as long as it is necessary to:

• Comply with legal compliance needs;
• Exercise, establish, or defend legal claims; and/or
• Protect against fraudulent or abusive activity affecting our services or business operations.

Security

We work hard to protect information about you from unauthorized access, use, alteration, or destruction, and take reasonable measures to do so. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and organizational measures to safeguard and secure the Personal Information we collect. We monitor our Services for potential vulnerabilities and attacks. 

However, no website, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your Personal Information transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of Personal Information is at your own risk.

The safety and security of your Personal Information also depend on you. You are responsible for taking steps to protect your Personal Information against unauthorized use, disclosure, and access.  Protecting the security of your user account and login credentials is also your responsibility.  You must not share your password to the Services with any person for any reason.

Choices About How We Use and Disclose Your Information.

You have choices available when it comes to information about you, including:

• Opt out of marketing communications: You may opt out of receiving promotional communications from us. Just follow the instructions in those communications or contact us directly if you no longer wish to receive such messages. If you opt out of promotional communications, we may still send you other communications, like those about your account and legal notices.
• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Services may then be inaccessible or not function properly.
• Close your account: While we’d be very sad to see you go, you can close your account if you no longer want to use our Services. Please contact us so we can provide you the best steps based on what accounts you wish to close.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website [https://thenai.org/].

“Do Not Track” and User Preference Signals

We do not respond to web browser “Do Not Track” or other universal opt-out signals at this time.  We will respond to such signals in the future, if and when we are required to do so.

Your Privacy Rights Under International Laws

The European General Data Protection Regulation (aka the “GDPR”), provides European residents with additional rights to their personal data. As defined by the GDPR, TEAM Approach is a processor of the personal information we collect and process from individuals located in the European Economic Area (“EEA”) on behalf of a data controller. European residents maintain the right to:

• Request access to your Personal Information;
• Request correction or deletion of your Personal Information;
• Object to our use and processing of your Personal Information;
• Request that we limit our use and processing of your Personal Information; and
• Request portability of your Personal Information.

You also have the right to make a complaint to a Data Protection Authority.

Your Privacy Rights Under State Privacy Laws

State consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information, including rights to:

• Access and delete certain Personal Information
• Correct inaccuracies in their Personal Information, taking into account the information’s nature and processing purpose.
• Data portability
• Opt out of Personal Information processing for:
  • targeted advertising;
  • sales; or
  • profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights free of charge once every 12 months, please contact us using the contact information below.

Contacting Us About These Rights

You can usually access, correct, or delete your Personal Information using your account settings and tools that we offer, but if you aren’t able to or you’d like to contact us about one of the other rights, we encourage you to do so using the information provided below. When you contact us about one of your rights under this section, we’ll need to verify that you are the person about whom the Personal Information, or you are legally exercising the rights on that person’s behalf. For example, if you are a user, you will need to contact us from the email address associated with your account. You can also designate an authorized agent to make a request on your behalf by giving us written authorization. We may still require you to verify your identity with us.

A Note on Behavioral Profiles and EPIC Accounts: Our policy is that behavioral assessments are the respondent’s property. If you are purchasing an assessment for someone other than yourself, you must provide each respondent with a copy of their individual data. Should the respondent request their report directly from TEAM Approach, Center for Internal Change, or one of our other divisions, it is our policy that we will provide them with it.

Email addresses are often gathered during the process of taking a personal assessment from our site. If a respondent requests this final copy of their report, TEAM Approach will provide that copy directly to the respondent using the email address provided. Other examples of how a user’s email address may be used when responding to a behavioral assessment include sending access to MyEverythingDiSC, sending email reminders to complete the assessment, and resending a report or login information.

Your personal DiSC data may be used in a team or group report at the request of an internal or external coach/facilitator for training and development purposes only. You can request that your personal data be removed entirely at any time.

Beginning in May 2018, all respondents will be required to accept a Data Protection Consent Form for all EPIC/Wiley assessments taken through TEAM Approach Services or associated subaccounts.

How to Reach Us

If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned, please contact us via email at [email protected]. This is the fastest way to get a response to your inquiry, but you can also contact us by telephone at (977) 463-0089 or by mail at TEAM Approach Inc., Attn: Legal Department, 2174 Old Philadelphia Pike, Lancaster, PA 17602

Information Shared Outside of the European Economic Area

Because TEAM Approach’s Services are offered worldwide, the information about you that we process when you use the Services in the EU may be used, stored, and/or accessed by individuals operating outside the European Economic Area (EEA) who work for us, other members of our group of companies, or third-party data controllers or processors. When providing information about you to entities outside the EEA, we will take appropriate measures to ensure that the recipient protects your Personal Information adequately in accordance with this Privacy Policy as required by applicable law.  We will use appropriate and adequate measures to protect Personal Information under the laws of the EU, United Kingdom, and Switzerland, when it is transferred out of those countries. You can ask us for more information about the steps we take to protect your Personal Information when transferring it from the EU.

Children Under the Age of 18

Our Services are not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Services. We do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any Personal Information on these Services or on or through any of its features. If we learn we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at: [email protected]

Changes to Our Privacy Policy

We may revise and update this Privacy Policy from time to time in our sole discretion. All changes are effective immediately when we post them to the Services and apply to all access to and use of the Services thereafter. The date the Privacy Policy was last revised is identified at the top of the page.  The TEAM Approach encourages visitors to frequently check this page for any changes to its Privacy Policy.

TERMS AND CONDITIONS

Last Modified: 01/08/2026

ACCEPTANCE OF THE TERMS AND CONDITIONS

These terms and conditions are entered into by and between the individual (“You” or “you”) accessing or using our websites, including teamapproach.com, internalchange.com, onlinediscprofile.com, onlinepersonalityassessments.com, and epiccredits.com (collectively, the “Services”) and the TEAM Approach, Inc., (“TEAM Approach” “Company, ” “we,” or “us”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, “Terms and Conditions”), govern your access to and use of the Services, including any content, functionality and services offered on or through the Services, whether as a visitor/guest or a registered user.

Please read the Terms of Use carefully before you start to use the Services and make sure you understand them. By using the Services, you accept and agree to be bound and abide by these Terms of Conditions and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms and Conditions and the Privacy Policy, you must not access or use the Services.

These Services are offered and available to users who are 18 years of age or older. By using these Services to take an assessment, purchase a product, make a profile, or for any other purpose related to our Services, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Services.

CHANGES TO THE TERMS AND CONDITIONS

We may revise and update these Terms and Conditions from time to time in our sole discretion. All changes are effective immediately when we post them to these Services and apply to all access to and use of these Services thereafter. However, any changes to the Dispute Resolution and Governing Law and Jurisdiction sections will not apply to any disputes arising on or prior to the date the change is posted on these Services.

Your continued use of these Services following the posting of revised Terms and Conditions means that you accept and agree to the changes. You are expected to check this page each time you access these Services, so you are aware of any changes, as they are binding on you.

ACCESSING THE SERVICES AND ACCOUNT SECURITY

We reserve the right to withdraw or amend these Services, and any features or material we provide on the Services, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Services are unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to parts of the Services or the entire Services.

You are responsible for both:

• Making all arrangements necessary for you to have access to the Services.
• Ensuring that all persons who access the Services through your internet connection are aware of these Terms and Conditions and comply with them.

To access the Services or the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Services that all the information you provide on the Services is correct, current, and complete. You agree that all information you provide to register with the Services or otherwise, including, but not limited to, through the use of any interactive features on the Services, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to these Services or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you log out of your account at the end of each session. You should use caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

INTELLECTUAL PROPERTY RIGHTS

The Services and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms and Conditions permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your Web browser for display enhancement purposes.
• You may print or download one copy of a reasonable number of pages from the Services for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
• If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
• If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

• Modify copies of any materials from this site.
• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

If you wish to make any use of material on the Services other than that set out in this section, please address your request to: [email protected]

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Services in breach of the Terms and Conditions, your right to use the Services will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No rights, title, or interest in or to the Services or any content on the Services are transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Services not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws.

TRADEMARKS

The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

DiSC® is a registered trademark of John Wiley & Sons or its affiliated companies. DiSC was formerly published by Inscape Publishing, Carlson Learning Company, and Performax. The following are trademarked by Wiley (Inscape Publishing): Everything DiSC, MyEverythingDiSC, Personal Profile System, Everything DiSC, Work of Leaders, PXT Select, and The Five Behaviors of a Cohesive Team.

TEAM Approach is an authorized partner of Everything DiSC, PXT Select, and The Five Behaviors of a Cohesive Team and is not legally responsible for the content or accuracy of any products on this site, including, but not limited to, products by Wiley, their strategic partners, CRK Interactive, Inc. or other products sold on this site in a distributor or associate capacity.

PROHIBITED USES

You may use the Services only for lawful purposes and in accordance with these Terms and Conditions. You agree not to use the Services:

• In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
• To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Content Standards set out in these Terms and Conditions.
• To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing).
• To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm the Company or users of the Services, or expose them to liability.

Additionally, you agree not to:

• Use the Services in any manner that could disable, overburden, damage, or impair the websites or interfere with any other party’s use of the Services, including their ability to engage in real time activities through the Services.
• Use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services.
• Use any manual process to monitor or copy any of the material on the Services, or for any other purpose not expressly authorized in these Terms and Conditions, without our prior written consent.
• Use any device, software, or routine that interferes with the proper working of the Services.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services.
• Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.
• Otherwise attempt to interfere with the proper working of the Services.

USER CONTRIBUTIONS

The Services may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, or other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Services.

All User Contributions must comply with the Content Standards set out in these Terms and Conditions.

Any User Contribution you post to the Services will be considered non-confidential and non-proprietary. By providing any User Contribution on the Services, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.

You represent and warrant that:

• You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
• All your User Contributions do and will comply with these Terms and Conditions.

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Services.

MONITORING AND ENFORCEMENT; TERMINATION

We have the right to:

• Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
• Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms and Conditions, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Services or the public, or could create liability for the Company.
• Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
• Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services.
• Terminate or suspend your access to all or part of the Services for any or no reason, including without limitation, any violation of these Terms and Conditions.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

However, we cannot review all material before it is posted on the Services and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

CONTENT STANDARDS

These content standards apply to all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

• Contain any material that is, in our sole discretion, defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
• Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
• Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
• Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and Conditions and our Privacy Policy.
• Be likely to deceive any person.
• Promote any illegal activity, or advocate, promote, or assist any unlawful act.
• Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
• Impersonate any person or misrepresent your identity or affiliation with any person or organization.
• Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
• Give the impression that they emanate from or are endorsed by us or any other person or entity if this is not the case.

DISCLAIMER OF WARRANTIES

No advice or information, whether oral or written, obtained from The TEAM Approach, its websites, employees, or our offerings and services shall create any warranty not expressly stated in the terms below.

Although the information and assessments contained on these websites and our Services have been generated from sources believed to be reliable, The TEAM Approach and its websites and assigns, make no guarantee, representation, assurance, or warranty, express or implied, as to, and assume no responsibility for the correctness, sufficiency or completeness of such information or answers or the scoring of profiles, assessments, surveys, or tests contained herein.

ALL PROFILES AND REPORTS ARE PRESENTED IN AN “AS IS” CONDITION, AND ANY WARRANTIES FOR FITNESS OF PURPOSE MERCHANTABILITY ARE HEREBY EXPRESSLY DISCLAIMED.

The TEAM Approach and its Services function solely as authorized partners and distributors. They are not the publisher or creator of the products sold on this site and, therefore, will not be held liable for any issues caused by the purchase, use, interpretations, or interactions with any products, websites, training, or certifications offered by or through Assessments 24×7. We are a distributor of Assessments 24×7 products and services.

The TEAM Approach cannot be held liable for any data stored on the hardware used or owned by Assessments 24×7. Your use of the Services is at your sole risk. The Services are provided on an “as is” and “as available” basis. The TEAM Approach and its Services expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

No products available through the Services should be used as the sole determining factor when hiring. DISC insights should be utilized only by hiring managers to understand better and communicate with job candidates. They are not intended to be used solely for vetting, qualifying, or disqualifying candidates for specific job roles.

THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING BEHAVIORAL STYLE ASSESSMENTS AND SUPPORTING MATERIAL, INCLUDING BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR USE OR CONCERNING THE ACCURACY, COMPLETENESS, OPERABILITY, OR USEFULNESS OF PROFILES AND REPORTS OR THE RESULTS THEREOF. 

The TEAM Approach and its Services make no warranty that (1) our offerings will meet your requirements, (2) our Services will be uninterrupted, timely, secure, or error-free, (3) the results of Assessment 24×7 products and services will be accurate or reliable, (4) the quality of any products, services, information, or other material purchased or obtained by you through use will meet your expectations, and (5) any errors in the software or Services will be corrected or accurate.

LIMITATION OF LIABILITY

TO  THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE  TEAM APPROACH, ITS AFFILATES, OR THEIR LICENSORS, SERVICE PROVIDERS,  AND ITS OWNERS, OFFICERS, DIRECTORS, BOARD, EMPLOYEES, AGENTS  BE LIABLE FOR, (I) YOUR USE AND APPLICATION OF PROFILES, REPORTS, OR ASSESSMENTS, (II) THE ADEQUACY, ACCURACY, INTERPRETATION, OR USEFULNESS OF PROFILES OR ASSESSMENTS, AND (III) THE RESULTS OR INFORMATION DEVELOPED FROM YOUR USE OR APPLICATION OF PROFILES OR ASSESSMENTS. THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

The limitation of liability set out above does not apply to liability resulting from our gross negligence or willful misconduct.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

You waive any claim or rights of recourse on account of claims against The TEAM Approach, its websites, owners, officers, and board, either in your own right or on account of claims against The TEAM Approach and its websites, and its owners, officers, and board by third parties

Center for Internal Change and its websites is not liable for any personal injury, including death, caused by your use or misuse of its websites and their content.

INDEMNITY

You agree to indemnify and hold the TEAM Approach, its affiliates, licensors, service providers, and its and their respective, officers, directors, board, employees, contractors, agents, licensors, suppliers, successors, and assigns harmless against any claims, liabilities, demands, or suits of third parties. The foregoing waiver and indemnity shall apply to any claims, rights of recourse, liability, demand or suit for personal injury, property damage, or any other damage, loss or liability, directly or indirectly arising out of, resulting from, the assessments or information available on the Services, or the use, application, adequacy, accuracy, interpretation, usefulness, information, or management, or the results or information developed from any use or application of profiles, assessments, or other information, and whether based on contract obligation, tort liability (including negligence) or otherwise. In no event will The TEAM Approach and its owners, officers, and board, be liable for any lost profits or other consequential damages, or for any claim against you by a third party.

You agree to indemnify the TEAM Approach, its affiliates, licensors, service providers, and their respective officers, directors, board, employees, contractors, agents, licensors, suppliers, successors, and assigns from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of content, posted to or transmitted through any The TEAM Approach and its Services, the use of our websites, a violation of these Terms and Conditions, or a violation of any rights of another person or party.

LIMITATION ON LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SERVICES OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

The limitation of liability set out above does not apply to liability resulting from our gross negligence or willful misconduct.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

DISPUTE RESOLUTION

PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH TEAM APPROACH ON AN INDIVIDUAL BASIS AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM THE COMPANY.

1. Scope of Dispute Resolution Section

As used in this Dispute Resolution Section (the “Section”), “Dispute” means any disputes, claims, suits, actions, causes of action, and/or demands in any way relating to or arising out of the use of the Services, to information shared by you or others over the Services or through other websites, portals, or online services operated by the Company, to the Company’s collection or sharing of your information, or to these Terms and Conditions. This Section does not apply to any of the following types of claims: (i) claims by employees of Company entities related to the terms or conditions of their employment; (ii) claims by or on behalf of Company customers for alleged products liability, wrongful death, or similar personal physical injury or survivor claims related to the customer’s use of Company products or services; (iii) any individual action brought in small claims court for disputes and actions fully within the scope of such court’s jurisdiction; or (iv) claims in which either party seeks injunctive or other equitable relief in a court of competent jurisdiction to prevent the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents.

1. Waiver of Right to Pursue Class Action or Collective Claims (“Class Action Waiver Provision”)

You agree to resolve Disputes with us only in arbitration and only on an individual basis, and you waive any right to pursue any claims on a class, collective, or consolidated basis or in a representative capacity to the maximum extent permitted by applicable law. You and the Company agree that each may bring claims against the other only on an individual (non-class) basis and not as a plaintiff or a class member in any purported class or representative action or proceeding. Further, you and the Company agree that a Dispute cannot be brought as a class, collective, consolidated, or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals to the maximum extent permitted by law.

1. Agreement to Arbitrate Claims; Waiver of Jury Trial

By agreeing to these terms of use, both you and the Company are waiving the right to a jury trial on any Disputes. For any Dispute in any way relating to or arising out of the Services or these Terms and Conditions, you and the Company agree that the Dispute shall be resolved by final and binding individual arbitration. No class, collective, consolidated, or other type of representative action arbitration will occur.

In addition, you and the Company agree that each party will notify the other party in writing of any arbitrable Dispute within thirty (30) days of the date the Dispute arises, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to the Company shall be sent by certified mail or courier to The TEAM Approach, Inc., ATTN: Legal Department, 2174 Old Philadelphia Pike, Lancaster PA 17602. Your notice must include: (i) your name, street address, telephone number, the email address you use or used for your online services account (as applicable), and, if any, an email address at which you can be contacted; (ii) a brief description of the Dispute; (iii) the amount of money, if any, at issue in the Dispute; and (iv) the specific relief you are seeking. TEAM Approach will send notice to your last known street and email addresses on file, if any. Any Company notice will include: (i) our name, street address, telephone number and an email address at which we can be contacted with respect to the Dispute; (ii) a description in reasonable detail of the nature of basis of the Dispute; and (iii) the specific relief that we are seeking.

If you and the Company cannot agree how to resolve the Dispute within thirty (30) days after the notice is received by the other party, then either you or the Company may, as appropriate and in accordance with this Section, commence an arbitration proceeding with a written demand for arbitration.

1. Limitation on Time to Bring Action

You agree that regardless of any statute or law to the contrary, any claim or cause of action for or related to a Dispute brought by you must be filed within one (1) year after such claim or cause of action arose or such claim or cause of action will forever be barred. Note that this may be a shorter time period than allowed under otherwise applicable law.

1. Arbitration Administration and Certain Procedures

You and the Company agree that, if and as available, any arbitration will be administered by the American Arbitration Association (“AAA”), except as otherwise modified by these Terms and Conditions.

https://www.adr.org/

If AAA is unavailable or unwilling to conduct the arbitration for any reason, or the parties mutually agree that AAA should not conduct the arbitration, then by mutual agreement the parties shall select an alternative, impartial, substitute arbitration administration service. This agreement to arbitrate is not contingent on AAA being available or willing to conduct the arbitration.

You and the Company also agree to the following relating to any arbitration proceeding:

• You and the Company waive any right to bring Disputes before any court of law. Rights that you would have if you went to court, such as access to discovery, may be unavailable or limited in arbitration.
• Arbitration proceedings will take place in a mutually convenient location as agreed by the parties. If the parties are unable to agree on a location, the arbitrator will select the arbitration venue, which will be within Pennsylvania. Alternatively, the arbitrator, in his or her discretion, may order that the arbitration proceedings be conducted by telephone, online, and/or solely based on written submissions.
• The arbitrator will be either a retired judge or an attorney licensed to practice law in Pennsylvania and will be selected by the parties from the AAA roster of arbitrators. If you and the Company are unable to agree to an arbitrator within fourteen (14) days of AAA’s notice to the parties of its receipt of the arbitration demand, then AAA will appoint the arbitrator in accordance with the AAA Rules.
• The arbitrator may award declaratory or injunctive relief only in favor of you or the Company and only to the extent necessary to provide the relief warranted by your or the Company’s individual claim. The arbitrator shall not have any power to issue relief to anyone but you or the Company.
• These Terms and Conditions affect interstate commerce, and the interpretation and enforceability of this Section shall be substantively, procedurally, and exclusively governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1, et seq., to the maximum extent permitted by applicable law, except as otherwise modified by these Terms and Conditions.
• Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
• All arbitration proceedings will be closed to the public and confidential and all records relating thereto will be permanently sealed, except as necessary to obtain court confirmation of the arbitration award.
• You have the right at your own expense to be represented by an attorney of your own choosing. TEAM Approach, likewise, has the right, at its own expense, to be represented by an attorney of its own choosing.

Payment of all filing, administration and arbitrator fees will be governed by the AAA Rules. If, however, you are able to demonstrate that the costs of arbitration will be prohibitive for you as compared to the costs of litigation, the Company will pay as much of the filing, administration and arbitrator fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive for you. If the arbitrator determines that the claim(s) you assert in the arbitration are frivolous, you agree to reimburse the Company for all costs and fees associated with the arbitration that the Company paid on your behalf which you otherwise would be obligated to pay under the AAA Rules.

If any term, clause or provision of this Section is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses, and provisions of this Section will remain valid and enforceable. Further, the waivers set forth in this Section are severable from the provisions of these Terms and Conditions and will remain valid and enforceable, except as prohibited by applicable law.

GOVERNING LAW AND JURISDICTION

Subject to the Dispute Resolution section above, all matters relating to the Services and these Terms and Conditions, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the Commonwealth of Pennsylvania without giving effect to any choice or conflict of law provision or rule (whether of the Commonwealth of Pennsylvania or any other jurisdiction).

Any legal suit, action, or proceeding arising out of, or related to, these Terms and Conditions or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the Commonwealth of Pennsylvania, in each case located in the City of Lancaster and the County of Lancaster or Eastern District of Pennsylvania, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms and Conditions in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

WAIVER AND SEVERABILITY

No waiver by the Company of any term or condition set out in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms and Conditions will continue in full force and effect.

COMPLETE AGREEMENT

The Terms and Conditions, and Privacy Policy, constitute the entire agreement between you and The TEAM Approach and its websites with respect to the use of the Services. The Terms and Conditions and Privacy Policy supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding our Services.