Train-the-Trainer and Facilitator Programs andOnline Interactive Participant CoursesClick Here for Online Course Catalog We offer a complete line of Interactive Online Courses for Sales, Customer Service, Team Development, Management, and Understanding Behavioral Styles and Using the DISC Model. Many of these courses and trainings include Continuing Education Credits or (CEU's). We also are offering bundled course curriculum subscriptions in customer service, leadership / management, sales and teams. These will be accessible for 12 months and will off CEU's. Contact us for details. - Individuals
- Understanding Behavioral Styles with the DiSC Profile (S-110)
- Reinforcing Your Understanding Of Behavioral Styles (S-111)
- Customer Service
- Understanding Behavioral Styles for Customer Service (S-121)
- Reinforcing Your Understanding Of Behavioral Styles for Customer Service (S-125)
- Handling Customer Complaints (C-100)
- Establishing Credibility and Trust for Customer Service (C-101)
- Questions Are The Answer For Customer Service (C-105)
- DiSC Customer Service Action Planner (S-113)
- DiSC Talk! Action Planner (S-116)
- Leadership/Management
- Understanding Behavioral Styles for Managers (S-119)
- Reinforcing Your Understanding Of Behavioral Styles for Managers (S-124)
- Managing Performance Discussions (C-102)
- DiSC Managing Performance Action Planner (S-115)
- DiSC Management Action Planner (S-114)
- Sales
- Understanding Behavioral Styles for Sales (S-122)
- Reinforcing Your Understanding Of Behavioral Styles for Sales (S-126)
- Establishing Credibility and Trust for Sales (C-103)
- Overcoming All Objections (C-107)
- Questions Are The Answer For Sales (C-106)
- Customer Focused Sales Interviews (C-104)
- DiSC Sales Action Planner (S-112)
- Teams
- Understanding Behavioral Styles for Teams (S-123)
- Reinforcing Your Understanding Of Behavioral Styles for Teams (S-127)
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