Good communication is one of the most valuable skills in any
organization. And effective listening skills are critical to communicating productively inside the organization and meeting the competitive challenges outside the organization. The Personal Listening Profile helps people become
effective active, purposeful listeners in multiple situations resulting
in more productive communication. Discover the Impact of Five Listening Approaches
It’s estimated that people screen out or change the intended purpose of what they hear in over 70% of all communications. The
major factor contributing to these miscommunications is our listening approach. Behavioral research
indicates that people listen with a preferred listening approach. The Personal Listening Profile® describes five listening approaches:
Appreciative: Listens in a relaxed manner, seeking enjoyment, entertainment, or inspiration
Empathic: Listens without judging, is supportive of the speaker, and learns from the experiences of others
Comprehensive: Listens to organize and make sense of information by understanding relationships among ideas
Discerning: Listens to get complete information, understand the main message, and determine important details
Evaluative: Listens in order to make a decision based on information provided and may accept or reject message based on personal beliefs
Match Listening Approaches to Communication Needs
The Personal Listening Profile® helps people in your organization:- discover their natural approach to listening
- capitalize on their listening strengths
- learn how different listening approaches impact listening effectiveness
- improve their ability to understand the purpose of different communications
- use listening approaches appropriate to the situation
- overcome listening barriers and reduce conflict
- enhance individual and team performance
The Personal Listening Profile Facilitator Kit includes:
One Facilitator's Manual, a fully scripted seminar, presentation materials on CD-ROM, research and technical background, and two profiles. | | |
Related Research Reports and White Papers from Inscape Publishing: |
|
|
|
